Data security

Zeet's Privacy Policy – Your information is our responsibility

Learn clearly how your personal information is collected, where it is stored, and how it is protected – all in one place.

Last Updated: January 2026

End-to-end encryption

All your personal and financial information is protected with SSL/TLS encryption. Third parties can never access your data.

In your control

You have full rights to view, correct, or delete your information. zeet never uses your information without your consent.

Secure servers

Your information is stored in internationally certified secure data centers. Regular security audits are conducted.

No Selling

Zeet never sells your personal information to third parties. Your privacy is part of our business values.

GDPR compliant

Our privacy policy is drafted in accordance with international data protection laws (GDPR) and is regularly updated.

Dedicated support

Our 24/7 support team is ready to help in Bengali for any questions related to data protection.

01. Introduction

Zeet.vu ("zeet", "we", "our") places the highest importance on your privacy. This privacy policy ("policy") explains how we collect, use, store, and protect your personal information.

By using zeet's website or mobile app, you agree to this privacy policy. This policy is part of our Terms and conditions Apply together.

We believe privacy is a fundamental right. Therefore, at zeet, there is a clear reason behind every piece of information we collect, and we never collect data beyond what is necessary.

Important: Although this privacy policy is written in Bengali, the English version will apply in case of legal disputes. Contact our support team if you have any questions.

02. What Information We Collect

Zeet collects only necessary information. Details of different types of information are provided below:

Information Provided Directly

Types of information Example Reason for Collection
Identity information Name, date of birth, national ID number Account verification and KYC
Contact Information Email, mobile number, address Account management and notifications
Financial information Mobile banking number, bank account Deposit and withdrawal processing
KYC documents Photo of NID or passport, proof of address Identity verification and legal compliance
Login Information Username, encrypted password Account security

Automatically Collected Information

The following information is automatically collected when you use zeet:

  • Device information: Device type, operating system, browser version.
  • Log Data: IP address, connection time, page visit information.
  • Gaming activity: Game history, bet amounts, win-loss records.
  • Transaction History: Complete record of deposits and withdrawals.
  • Cookies and tracking: Information about site usage patterns and preferences.

Our commitment: zeet never collects more information than necessary. Every piece of data collected has a clear purpose.

03. How Information Is Used

Zeet uses your information only for the purposes stated below. Your data will not be used for any other purpose without your consent.

  • Account management: For registration, login, password reset, and account updates.
  • Payment processing: To process deposits and send withdrawals.
  • Verification: Identity verification to comply with KYC and AML regulations.
  • Customer service: To answer your questions and resolve issues.
  • Security assurance: To detect fraud and protect your account.
  • Responsible gaming: To analyze gaming behavior and identify problematic patterns.
  • Personalized Experience: To suggest offers and games tailored to your preferences.
  • Legal compliance: To comply with regulatory authority requirements.

Marketing Communications: We will request your consent before sending promotional emails or SMS. You can withdraw this consent anytime.

04. Who Information Is Shared With

Zeet never sells your information. However, under limited circumstances, your data may be shared with trusted partners:

Partners Reason for Sharing Security Measures
Payment processor To complete transactions Encrypted channel, PCI DSS compliant
KYC verification provider To verify your identity Data Processing Agreement (DPA)
Game provider Game access and result verification Minimum necessary information, with NDA
Regulatory authority Fulfilling legal obligations Only upon legal order
Cybersecurity Fraud detection and prevention Anonymized data, limited access

Except for the fields above, zeet does not share your information with any third party. Each partner is required to comply with our privacy standards.

What we never do: We do not sell information to advertisers, provide data to unauthorized third parties, or use your information for marketing without your consent.

05. Data Protection Methods

Zeet protects your privacy using international-standard security technologies and procedures. The core layers of our security measures are:

Technical Security

  • 256-bit SSL/TLS encryption: All traffic on the website and app is encrypted.
  • AES-256 data storage: Information stored on servers is protected with the highest standard of encryption.
  • Firewall & IDS: Modern defense measures to prevent unauthorized access at the network level.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Real-Time Monitoring: Suspicious activity is monitored 24/7.

Organizational Security

  • Only authorized personnel can access your information.
  • All staff receive privacy training and sign NDAs.
  • Regular security audits and penetration testing are conducted.
  • In case of a data breach, you will be notified within 72 hours.

What you can do: Use strong passwords, enable 2FA, and end sessions after logging in from unfamiliar devices.

06. Cookie Policy

Zeet uses cookies on its website and app to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie categories

Types of cookies Purpose Duration
Essential cookies To maintain login sessions and security Deleted at end of session
Functionality cookies To remember your preferences and language 1 year
Analytics Cookies Collecting site usage statistics 2 years
Security cookies Fraud detection and account protection 30 days

You can control cookies anytime from your browser settings. However, disabling essential cookies may affect some site features.

07. Your Rights

According to zeet's privacy policy, you have the following rights. Contact the support team to exercise these rights.

1
Right to access information

You have the right to view information zeet holds about you and obtain a copy.

2
Right to correct information

If there are errors in your information, you can request correction. We will update it within 30 days.

3
Right to delete information

After closing your account, once legal obligations end, you can request deletion of your information.

4
Right to restrict processing

You can request to limit the processing of your information in specific circumstances.

5
Right to data portability

Right to receive your data in a machine-readable format that can be used with other services.

6
Right to Withdraw Consent

You may withdraw consent from marketing communications or optional data processing at any time.

08. How Long Information Is Retained

Zeet does not retain your information longer than necessary. Retention periods for different types of data are outlined below:

Types of information Retention Period Reason
Account information For the duration the account remains active + 5 years Legal compliance and dispute resolution
Transaction Records 7 years AML compliance and tax regulations
KYC documents 5 years after account closure Regulatory requirements
Gaming history 3 years Responsible gaming monitoring
Cookies and log data 90 days to 2 years Site Development & Security
Support Contact 2 years Service Quality Improvement

Once the retention period expires, your information is securely and permanently deleted or anonymized.

09. Child Protection Policy

Zeet strictly does not provide services to anyone under 18 years old. We are especially careful to protect the privacy of minors.

  • Age verification is performed during registration.
  • Age verification documents are mandatory in the KYC process.
  • If we discover that information from a minor has been collected, the account will be immediately closed and all data permanently deleted.
  • Parents can request deletion of their child's information.

Important: If you believe a minor is using zeet, please inform our support team immediately.

10. Policy Changes

Zeet may update this privacy policy when needed. The following process is followed for any changes:

  • Email and SMS notifications will be sent before any significant changes.
  • The "Last Updated" date is displayed at the top of the page.
  • If you do not agree to the new policy within 30 days of the update, your account may be closed.
  • Previous versions will be archived and preserved.

Please review this page regularly to stay updated with any changes.

11. Frequently Asked Questions

No, zeet never sells your personal information to advertisers or any other third party. Our privacy policy explicitly prohibits such activities.

zeet typically processes requests to view, correct, or delete information within 15 days. Complex cases may take up to 45 days. You can contact the support team to check progress.

Disabling essential cookies may affect login and transactions. However, you can selectively disable analytics and marketing cookies. We recommend keeping essential cookies enabled so services work properly.

zeet's data is stored in internationally certified secure data centers. These data centers are ISO 27001 certified and regularly audited. Your information is backed up across multiple locations to prevent data loss.

If a security incident affects your information, we will notify you via email and SMS within 72 hours as required by law. You will receive a detailed security alert.

In zeet's settings, you can control: receipt of marketing emails and SMS, personalized ads, cookie preferences, and much more. You can change these settings anytime. Our support team is also ready to help.
Your privacy is our priority

We protect your information – join us securely now

Understand zeet's transparent privacy policy? Join millions of players in Bangladesh for a secure gaming experience. All your information is protected with the highest encryption.

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